Information flowAkshaya Patra has concerns with their information flow on whereabouts of a delivery van. School’s must make sure they receive food before lunch time starts and so students can get food on time. Schools had to call to get info, Akshaya Patra distribution team needed to check in their records as to which vehicle and driver went on that route and get location of van by calling driver.
Since Akshaya Patra delivers to rural areas, not all the roads are paved. Vehicles are prone to breakdown or hard time getting to a location depending on weather. This exacerbates situation and back-office might not has any information about it